Self-service support
Workflow Preflight help
Resolve common scanner, payment, and report issues without waiting for manual support.
The file will not scan
Export one n8n workflow as JSON. The file must be non-empty, under 2 MB, and contain a nodes array with no more than 5,000 nodes.
The score looks lower than expected
The score uses fixed severity penalties. Disabled triggers, approvals, and error handlers do not satisfy required safeguards.
Checkout completed but the report is locked
Return through Stripe's success page in the same browser tab. The pending scan is stored only in session storage. Restart the scan if browser storage was cleared.
Workflow privacy
Initial analysis runs in the browser. SolveLang does not execute the workflow or inspect credential values. Checkout sends only an opaque scan ID and minimal consent evidence to the payment service.
Report limitations
The report is deterministic structural analysis. It does not guarantee runtime behavior, external API availability, credential correctness, or business-policy compliance.